The Terms and Conditions were last updated on Oct 29, 2024
1. Introduction
These Terms and Conditions apply to SpotMistake.com and govern all transactions related to our products and services. Additional contracts may accompany your relationship with us or apply to specific products or services you receive. Should any terms in these additional contracts differ from those stated here, the terms of the additional contracts will take precedence.
2. Service Description
SpotMistake is an innovative, user-centric platform built to support writers, students, and professionals in various aspects of text proofreading. Using advanced AI technology, SpotMistake offers comprehensive insights across a broad range of proofreading needs—from grammar and style improvements to sentence structuring and punctuation adjustments.
3. Token and Credit System
We employ a system of tokens and credits to manage our services and ensure a seamless experience. Tokens represent text units, roughly equivalent to single characters, including spaces and punctuation. Credits, meanwhile, correspond to individual prompts that cover up to 500 tokens, encompassing both your query and the AI’s response.
3.1 Token Limits
Each prompt’s token limit varies according to the subscription plan:
- Free Plan: Each prompt includes a question of up to 300 tokens and a response up to 300 tokens.
- White Dwarf Plan: Each prompt may contain a question of up to 1,000 tokens and a response of up to 1,000 tokens.
- Blue Giant Plan: Each prompt may contain a question of up to 2,000 tokens and a response of up to 2,000 tokens.
- Red Giant Plan: Each prompt may contain a question of up to 3,000 tokens and a response of up to 3,000 tokens.
3.2 Credit System
Credits facilitate engagement with the SpotMistake tool. Each credit represents one prompt of up to 500 tokens, covering both the question and the AI’s response. Larger interactions, such as those totaling 600 tokens, require two credits. With more credits, you can pose more expansive and detailed questions. Each interaction’s token count determines the credits consumed, allowing a substantial credit balance to enable deeper text analysis and refinement, ensuring content that is clear, concise, and error-free. Consider credits your gateway to boundless learning with SpotMistake.
3.3 Credit Allocation and Usage
To accommodate diverse needs, we offer multiple plans. Users can gain extra credits through activities such as signing up, daily logins, posting questions, approved answers, and referrals.
If monthly credits are exhausted, additional credits can be purchased, available exclusively for users with an active subscription.
3.4 Credit Rollover and Reset
Unused credits carry over to the next month if the subscription remains active and is renewed on time. Free plan credits, however, reset to zero weekly and do not accumulate. If a subscription is canceled or not renewed, all remaining credits are forfeited.
4. Subscription Plans
We offer three subscription tiers: White Dwarf, Blue Giant, and Red Giant. Each plan includes unique features, token limits, and a monthly credit allowance. Users can upgrade or downgrade their subscription at any time in the account settings.
5. Subscription Cancellation
Subscriptions can be canceled at any point following the first 3 days. Any unused credits are forfeited upon cancellation and are non-refundable. Cancellation becomes effective at the end of the billing cycle.
6. Query Limitations
To promote fair use and ensure optimal performance, all subscription plans have a limit of 2 queries every 60 seconds.
7. Support and Assistance
For any questions or assistance, feel free to reach out to our support team through the contact form on our website or via email.
8. Payment and Renewal
Subscription renewals are managed manually through PayPal.
9. Overdue and Suspension Policies
A grace period of 3 days is provided for overdue payments, followed by a 5-day suspension period. During these times, reminder emails will be sent according to the scheduled notifications. If the subscription lapses, any remaining credits will be reset to zero.
10. Email Notification Schedule
We send reminders at the following intervals to help you stay on top of your subscription:
- Manual Payment Reminders: Sent 3, 2, and 1 day(s) before the due date.
- Overdue Reminders: Sent 1, 2, and 3 days after the due date.
- Suspension Notices: Sent 1, 2, and 3 days post-due date.
- Expiration Reminders: Sent 3, 2, and 1 day(s) before subscription expiry.
11. User Responsibilities and Responsible Use
By using SpotMistake, you agree to uphold these standards:
- a) Profile Authenticity: Maintain a true representation of your identity in your user profile. We reserve the right to remove profiles deemed false to ensure a community of genuine researchers, experts, and students.
- b) Q&A Participation: You’re encouraged to use our Q&A system. For the first 3 questions you submit daily, you will earn 1 credit each; further questions won’t yield additional credits. Keep your questions relevant, necessary, and respectful to support a productive community. Misuse may lead to penalties or restrictions on your account.
- c) Answering Questions: Earn 5 credits for every approved answer. Contribute thoughtful, well-researched responses that encourage constructive discussion. Please adhere to community guidelines, and wait patiently for your answers to be reviewed.
- d) Appropriate Use of the Tool: Use SpotMistake as intended, refraining from any behavior that could harm or exploit others. Actions involving fraud, racism, sexism, or violence are strictly prohibited, and we reserve the right to suspend or terminate accounts engaging in such behavior.
- e) Responsible Usage: Use our website solely for its intended purposes, adhering to these Terms, any additional agreements, and relevant laws. Prohibited actions include:
- Publishing or linking to harmful software.
- Utilizing data from our website for direct marketing.
- Performing automated data collection without consent.
Any activity that causes or risks causing harm to the website’s performance, availability, or accessibility is strictly prohibited.
12. Binding Agreement
By registering on, accessing, or using this website, you agree to be bound by the Terms and Conditions listed here. Using this website implies your understanding and acceptance of these Terms. In specific cases, we may request your explicit agreement.
13. Electronic Communication
By using our website or communicating with us electronically, you consent to receive electronic communications from us, whether on our website or via email. You agree that all agreements, notices, disclosures, and other communications we send you electronically fulfill any legal requirement, including any requirement that such communications be in writing.
14. Intellectual Property
We, or our licensors, hold all copyrights and intellectual property rights for the website and all data, information, and other resources displayed or accessible within it.
14.1 Rights Reserved
Unless otherwise specified, you are not granted any license or rights under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means you may not use, copy, reproduce, display, distribute, embed, modify, reverse engineer, decompile, transmit, sell, or commercialize any resources on this website without prior written consent, except as permitted by mandatory law (e.g., rights to quote).
15. Newsletter
You may forward our newsletter in electronic form to others who may find our website of interest.
16. Third-Party Content
Our website may contain hyperlinks or references to third-party websites. We do not monitor or review the content of these external websites. Any products or services offered on such sites are subject to those third parties’ Terms and Conditions, and opinions or materials on these sites are not necessarily shared or endorsed by us.
We bear no responsibility for the privacy practices or content of third-party sites. Use of these websites and associated services is at your own risk, and we accept no liability for any loss or damage arising from your interactions with these sites.
17. Registration
You may register an account with us. During registration, you will need to choose a password and are responsible for keeping your password and account information secure. You agree not to share your passwords, account information, or restricted access to our site or services with anyone else. All activities conducted through your account are your responsibility. Please notify us immediately if you believe your password has been compromised.
After terminating your account, you may not attempt to re-register without our permission.
18. Cancellation and Refund Policy
We offer a cancellation and refund option within the first 7 days of a subscription. If you wish to cancel within this timeframe, please contact us as soon as possible through our contact page or directly at [email protected].
Refunds are available only if less than 40% of allocated credits have been used. If you find that the service doesn’t meet your expectations, it’s important to stop using your credits and promptly notify us of your cancellation request.
We value your satisfaction and strive to process all valid refund requests efficiently. Your cooperation with this policy helps ensure a smooth process for both parties.
19. Content Posted by You
We may provide various open communication tools on our website, including blog comments, forums, message boards, reviews, and social media platforms. While we may not monitor all content shared on or submitted to our site, we reserve the right to review, monitor, and remove content at our discretion. By posting content on SpotMistake, you agree that it complies with our Terms and must not be unlawful or infringe on others’ rights.
20. Idea Submission
Please do not submit ideas, inventions, or intellectual property to us unless we have a prior written agreement, such as an intellectual property or non-disclosure agreement. Without such an agreement, any submission grants us a worldwide, irrevocable, non-exclusive, royalty-free license to use, adapt, and distribute your content in any existing or future media.
21. Termination of Use
We reserve the right, at our discretion, to modify, suspend, or terminate access to SpotMistake or its services at any time. We will not be liable to you or any third party for any change, suspension, or termination of access. This includes any permanent loss of features, settings, or content you may have relied on. Attempts to bypass or circumvent access restrictions on our site are prohibited.
22. Warranties and Liability
Nothing in this section limits any legally implied warranty that cannot be lawfully excluded. This website and all content are provided “as is” and “as available” and may contain errors or inaccuracies. We disclaim all express or implied warranties regarding content availability, accuracy, or completeness.
We do not warrant that:
- SpotMistake or our services will meet your needs;
- The website will be uninterrupted, timely, secure, or error-free;
- The quality of products or services obtained through SpotMistake will meet your expectations.
Nothing on this site constitutes legal, financial, or medical advice. For advice, please consult an appropriate professional.
To the fullest extent permitted by law, our liability for damages (direct or indirect) arising from your use of SpotMistake is limited to the total amount paid for related services. This limitation applies to all claims, actions, and causes of action of every kind.
23. Privacy
To use SpotMistake and its services, you may be required to provide certain personal information. You agree to keep this information accurate and current.
We take your privacy seriously and will not use your email for unsolicited messages. Communications from us will relate only to agreed products or services.
Please see our Privacy Statement and Cookie Policy for more information on how we handle your personal data.
24. Accessibility
We are committed to making our content accessible to users with disabilities. If you encounter an accessibility issue, please let us know with a detailed description of the problem. We will work to resolve it promptly if it is within standard industry capabilities.
25. Export Restrictions / Legal Compliance
Accessing SpotMistake from countries or territories where our content or products are illegal is prohibited. Users must comply with Algerian export laws and regulations.
26. Assignment
You may not assign, transfer, or subcontract your rights or obligations under these Terms to any third party without our written consent. Any unauthorized assignment will be considered null and void.
27. Breaches of These Terms and Conditions
If you breach these Terms, we may take appropriate action, including suspending access, contacting your internet provider to block access, or initiating legal proceedings. We reserve the right to determine the appropriate response to any breach of these Terms and Conditions.
28. Force Majeure
Except for payment obligations, neither party will be held in breach of these Terms and Conditions due to delays, failures, or omissions arising from circumstances beyond reasonable control.
29. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, or expenses that arise due to your violation of these Terms and Conditions or any applicable laws, including intellectual property and privacy rights. Prompt reimbursement for any resulting damages or costs will be required.
30. Waiver
A failure to enforce any part of these Terms and Conditions does not constitute a waiver of those provisions and does not affect the validity or enforceability of these Terms.
31. Language
These Terms and Conditions will be interpreted solely in English. All notices and correspondence will be provided in English.
32. Entire Agreement
These Terms and Conditions, along with our Privacy Statement and Cookie Policy, constitute the entire agreement between you and SpotMistake concerning your use of this website.
33. Updates to These Terms and Conditions
We may periodically update these Terms and Conditions. You are responsible for checking for updates. The revision date at the start reflects the latest changes. By continuing to use the website, you accept any changes or updates.
34. Choice of Law and Jurisdiction
These Terms and Conditions are governed by Algerian law. Any disputes will be handled under the jurisdiction of Algerian courts. If any part of these Terms is found unenforceable, it will be modified or removed as necessary, while the remaining provisions will remain in effect.
35. Contact Information
This website is owned and operated by Sid Ahmed KHETTAB.
You may reach out to us with any questions regarding these Terms and Conditions through our contact page.